AI in VoIP support excels in efficiency but lacks empathy, unlike human agents who offer personalized, empathetic assistance. The choice depends on inquiry complexity, desired engagement level, and budget considerations.... Read More
Author: sandippatel
Explore the rich content of the Vindaloo Softech blog to discover the latest offerings from FreeSWITCH's open source GUI. Our safe list, thoroughly tested and researched, makes the management of... Read More
Discover the economic benefits VoIP offers to small businesses, and put it as a preferred option. With its ability to reduce telephone expenses and improve team productivity, VoIP is emerging... Read More