QuickBooks Error PS038 occurs when payroll data gets stuck in online processing, preventing payroll updates or submissions. To fix this error, ensure QuickBooks is updated to the latest release. Validate your payroll subscription through the Account Maintenance page.
Open the Payroll Center, identify stuck transactions, and resend the data. Run the Verify Data and Rebuild Data tools to address any data corruption in the company file. If the issue persists, restart QuickBooks and attempt the process again.
For complex cases, contact QuickBooks support for expert assistance. Keeping QuickBooks and payroll services updated helps avoid such errors in the future.