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How CPAs Should Respond To Online Reviews?

How CPAs Should Respond To Online Reviews?

Submitted by • September 23, 2020

You already know how many online reviews matter for your firm on CPA websites. In today’s world, simply running from online review sites is not an option.

The fact is, whether people are insanely happy or unhappy with the services that you give, they will likely take to the CPA website to direct their satisfaction or lack thereof. Although the reviews are positive or negative, it is always in your best interest to give a reply, as more than half of customers assume to hear back from businesses within 7 days of posting an online review on the best CPA websites. 1 Moreover, 78% of consumers say that seeing a business reply to an online review makes them believe that the business cares about their clients.

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Voted by tinamathew2020

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