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Important Indicators of Customer Satisfaction

Important Indicators of Customer Satisfaction

Submitted by • June 18, 2020 www.feedbacq.co

There are many indicators of customer satisfaction in the market. Concerned companies track these indicators to know if their customers are satisfied or not.
1.Overall Satisfaction
2.NPS survey
3.Customer satisfaction score
4. customer effort score
Customer satisfaction is therefore a very important domain in marketing and self assessment of a company

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