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Level 1 Tech Support Services

Level 1 Tech Support Services

Submitted by • February 21, 2020 www.sumasoft.com

Level 1 Tech Support Services means, the users getting support directly from the agents who attend the call. These tech support agents try to resolve the user issues directly and provide basic support, troubleshooting and figure out the underlying problem. This level of Technical support is basically a filter stage before Level 2 Tech support.

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Voted by nehasharma01

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